Our team and its code of conduct:

Di van Niekerk’s Crafts Unlimited has been in business since 1983.

We are a dedicated and responsible team and believe that our commitment to fair dealing, ethical conduct, honesty, and integrity will ensure that your experience with us is a positive one. It is our intention, as a business, to provide quality products that our customers can confidently recommend to others.

We encourage you to contact us if there are questions we can answer about our business, products and services. We are always willing to help, wherever we can!

Our (easily) accessible products are from Di van Niekerk’s own range of products and other reputable companies. As Di van Niekerk is the author or designer, when you order a printed panel or book along with its products, you are sure to receive the correct components for your specific project. You receive the correct colours and quantities and this way you are able to avoid buying what you don’t need. This will save you a lot of money in the long run!

Our products are listed in South African Rand
Please find a conversion list below:

Exchange Rates (guide only)
1 South African Rand =	$	0.14 (American Dollars)
1 South African Rand =	£	0.08 (Pounds)
1 South African Rand =	AUD	(Australian Dollars)

or click on the Currency Converter at the top of our webpage

Your credit card details, whether placed online or to our dedicated secure fax line, are seen only by Renn or Di van Niekerk or Werner Etsebeth. The faxes go directly to Renn. No other staff or third parties have access to this information. Your details are therefore safe and secure.

We guarantee that our products are of the highest quality, and that the pictures and description of goods are fair, accurate and in no way misleading. Our customer guarantee is as follows:

If you are unhappy with your purchase you may return it in its original packaging within 14 days, for an exchange or refund (excluding P & P) To help better our service, all we ask is that you supply a reason for your return.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

We understand your concerns about the security and confidentiality of transacting over the Internet. Your security is our priority, so we have taken all reasonable steps to protect this site against intrusion or compromise.

This website is secured using a thawte Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on thawte Trusted Site Seal which demonstrates our commitment to your security.

Look out for the secure padlock on your browser. The padlock tells you that you are running in SSL mode, which means that every request you send is encrypted (scrambled and encoded) using a certificate from a legitimate security authority.

Further more we do not keep sensitive information like credit card information on our servers. Please contact Di or Renn van Niekerk or Werner Etsebeth at pucketty@pixie.co.za if you have any concerns.

We do not give out your e-mail address or details to any third parties, ever!

Your IP address is used to help identify you and to gather broad demographic information.

Our site uses cookies to keep track of your shopping bag. We use cookies to identify you so we can retrieve your information.

Our site's ordering form requires users to give us contact information, like their name and email address. We use customer contact information from the order and subscription form to send the user information about http://www.dicraft.co.za. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mailing list. Users may opt-out of receiving future mailings by sending us a blank e-mail with the word Unsubscribe in the subject line to unsubscribe@dicraft.co.za.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.